What does the acronym R.A.C.E. stand for regarding fire response?

R.A.C.E. is the standard fire response protocol: Rescue anyone in danger, Activate the Alarm, Contain the fire (close doors), and Extinguish or Evacuate.

To use a fire extinguisher correctly, you should remember the acronym P.A.S.S., which stands for:

P.A.S.S.: Pull the pin, Aim at the base of the fire, Squeeze the handle, Sweep side to side.

A Class A fire involves:

Class A fires involve ordinary combustibles like Ash (wood/paper). Class B is Boils (liquids). Class C is Current (electrical).

Never use water on which type of fire?

Water spreads grease fires (Class B) and conducts electricity (Class C), creating a shock hazard.

If you receive a telephonic bomb threat, you should:

Keep the caller talking to gather intelligence (voice characteristics, background noise, location of bomb). Do not hang up.

If you discover a suspicious package that might be a bomb, you should:

Radio signals can detonate certain IEDs. Do not touch or move the package. Evacuate and establish a perimeter.

In a medical emergency where a person is unconscious but breathing, you should:

Moving an injured person can cause spinal injury. Only move them if the environment is unsafe (e.g., fire). Call EMS immediately.

During an earthquake, the safest action if you are indoors is to:

Running during shaking causes injuries. Doorways are not stronger in modern buildings. Drop, Cover, and Hold On is the standard protocol.

Who is in charge of a crime scene once the police arrive?

Once law enforcement arrives, they assume jurisdiction over the scene. The guard should assist as requested.

The primary duty of a security guard during a building evacuation is to:

Guards guide people to safety and ensure they move to the assembly area. Fighting the fire is secondary to life safety.

If you encounter a victim with a severe bleeding wound, you should:

Direct pressure stops bleeding. Never remove impaled objects. Tourniquets are for limbs only.

A 'Shelter-in-Place' order usually usually given for:

Shelter-in-place keeps people inside away from external environmental hazards or secures them against an active threat.

If a person claims to be having a heart attack, you should:

Never drive a critical patient (liability/safety). Call 911. CPR is only for unconscious people with no pulse.

Universal Precautions means:

To prevent HIV/Hepatitis transmission, always wear gloves when dealing with blood or bodily fluids.

During an Active Shooter incident, the recommended protocol is:

Run (evacuate if possible), Hide (barricade if you can't run), Fight (last resort). Do NOT pull fire alarms (confuses people into hallways).

Which fire extinguisher is used for flammable liquids (Gas/Oil)?

Class B extinguishers are designed to smother liquid fires.

After a crime has occurred, your duty is to:

Protecting the scene prevents contamination of evidence. Do not touch anything.

If an elevator gets stuck with people inside, you should:

Attempting to pry doors or extract people is dangerous. Wait for professionals.

A 'Multi-Purpose' fire extinguisher is rated:

ABC Dry Chemical extinguishers handle wood, liquids, and electrical fires.

If you are exposed to a hazardous chemical, you should look for the:

The SDS (formerly MSDS) contains first aid and safety info for chemicals.

In a medical emergency, if you are not trained in CPR:

Performing medical procedures without training creates liability. Call 911. (Hands-only CPR is encouraged by dispatchers if guided).

When evacuating a building, you should ensure:

Elevators can fail or open onto a fire floor. Stairs are the safe exit route.

If a crowd becomes aggressive or riots:

Guards cannot handle riots alone. Retreat and Observe/Report.

AEDs restore heart rhythm in cardiac arrest.

If you find a door that has been forced open:

Entering a burglary in progress is extremely dangerous. Let police clear the building.

The 'Chain of Custody' refers to:

Maintaining chain of custody ensures evidence is not tampered with and is admissible in court.

If a person is choking and cannot speak or breathe, you should:

Abdominal thrusts clear the airway obstruction.

During a power outage, you should check:

Power failure compromises security (doors unlock) and safety (elevators stop).

A Class K fire extinguisher is used for:

Class K is for commercial Kitchens.

If a natural gas leak is suspected (rotten egg smell):

Sparks from light switches or radios can ignite gas. Evacuate.

Used in mass casualty incidents.

If you find a weapon at a crime scene:

Moving the weapon destroys fingerprint/DNA evidence and scene context.

In a 'Lockdown', you should:

Lockdowns secure the perimeter against external threats.

A 'Silent Alarm' (Holdup Alarm) is used to:

Audible alarms can panic a gunman. Silent alarms bring help stealthily.

When directing traffic during an emergency:

Visibility and clear signals are essential for safety.

What should be a security guard's first action when discovering a fire?

Fire safety prioritizes life; activate alarm, evacuate, call emergency services.

What is the proper response to an active shooter situation for a security guard?

Guard priority is evacuation and police notification, not engagement unless trained and authorized.

When should a security guard call 911?

Guards should call 911 for emergencies including fires, injuries, crimes, and life safety threats.

What is the proper sequence during a medical emergency?

Priority is 911 and CPR/first aid if trained; moving victims can worsen injuries.

Should a security guard attempt rescue in a chemical spill?

Chemical exposure is dangerous; only trained/equipped personnel should handle. Guard should evacuate and call 911.

What should a security guard do when discovering a bomb threat or suspicious package?

Evacuation and police involvement are essential; never handle suspicious packages.

During an emergency evacuation, what is the guard's primary responsibility?

Life safety is paramount; guard should assist in evacuation and accountability.

What should a security guard do if they suspect carbon monoxide in the building?

CO is odorless and deadly; evacuation and emergency services are essential.

During a robbery in progress, what should a guard do?

Life safety is priority; guard should not risk injury. Let robber leave; police handle pursuit.

What should a security guard do if they witness an armed person on premises?

Police handling of armed subjects is safer; guard should evacuate and report.

Should a security guard assist flood control in an emergency?

Guards can help if safe, but evacuation and emergency services are priorities.

What information should a guard provide to 911 during an emergency?

Detailed information helps emergency responders prepare and respond appropriately.

During a violent incident, what should a guard prioritize?

Life safety is paramount; police are trained for violence intervention.

What should a security guard do if they smell gas in the building?

Gas leaks are dangerous; evacuation and emergency services prevent explosions.

During an intruder emergency, when should a guard engage the intruder?

Property isn't worth risk of life; guards should evacuate and let police handle intruders.

What is the guard's responsibility after emergency services arrive?

Guard assists professionals and maintains scene security as directed.

Security Guard License Exam

Emergency Response Practice Questions

95 practice questions with detailed explanations — aligned to the Security Guard License Exam.

Master Emergency Response to boost your score on the Security Guard License Exam. Each question below mirrors the style and difficulty of real exam questions, complete with detailed explanations so you understand the why behind every answer. Work through all 95 questions, review any that trip you up, and use the related topics below to round out your preparation.

Q1.What does the acronym R.A.C.E. stand for regarding fire response?
A.Run, Alert, Call, Escape
B.Rescue, Alarm, Contain, Extinguish/Evacuate
C.React, Act, Call, Exit
D.Rescue, Alert, Call, Emergency
✓B. Rescue, Alarm, Contain, Extinguish/Evacuate
Explanation: R.A.C.E. is the standard fire response protocol: Rescue anyone in danger, Activate the Alarm, Contain the fire (close doors), and Extinguish or Evacuate.
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Q2.To use a fire extinguisher correctly, you should remember the acronym P.A.S.S., which stands for:
A.Pull, Aim, Squeeze, Sweep
B.Point, Aim, Shoot, Spray
C.Pull, Activate, Safety, Spray
D.Push, Aim, Squeeze, Stop
✓A. Pull, Aim, Squeeze, Sweep
Explanation: P.A.S.S.: Pull the pin, Aim at the base of the fire, Squeeze the handle, Sweep side to side.
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Q3.A Class A fire involves:
A.Flammable liquids (gasoline, oil)
B.Electrical equipment
C.Ordinary combustibles (wood, paper, trash)
D.Cooking oils
✓C. Ordinary combustibles (wood, paper, trash)
Explanation: Class A fires involve ordinary combustibles like Ash (wood/paper). Class B is Boils (liquids). Class C is Current (electrical).
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Q4.Never use water on which type of fire?
A.Class A (Wood)
B.Class B (Grease/Oil) or Class C (Electrical)
C.A campfire
D.A trash can fire
✓B. Class B (Grease/Oil) or Class C (Electrical)
Explanation: Water spreads grease fires (Class B) and conducts electricity (Class C), creating a shock hazard.
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Q5.If you receive a telephonic bomb threat, you should:
A.Hang up immediately
B.Keep the caller on the line as long as possible and take detailed notes
C.Pull the fire alarm immediately
D.Transfer the call to the CEO
✓B. Keep the caller on the line as long as possible and take detailed notes
Explanation: Keep the caller talking to gather intelligence (voice characteristics, background noise, location of bomb). Do not hang up.
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Q6.If you discover a suspicious package that might be a bomb, you should:
A.Use your radio next to it
B.Move it outside
C.Clear the area (evacuate) and notify authorities; do not use radios nearby
D.Put it in water
✓C. Clear the area (evacuate) and notify authorities; do not use radios nearby
Explanation: Radio signals can detonate certain IEDs. Do not touch or move the package. Evacuate and establish a perimeter.
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Q7.In a medical emergency where a person is unconscious but breathing, you should:
A.Move them to a chair
B.Call 911 and keep them still (unless in immediate danger)
C.Pour water on them
D.Slap them
✓B. Call 911 and keep them still (unless in immediate danger)
Explanation: Moving an injured person can cause spinal injury. Only move them if the environment is unsafe (e.g., fire). Call EMS immediately.
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Q8.During an earthquake, the safest action if you are indoors is to:
A.Run outside immediately
B.Drop, Cover, and Hold On (under a sturdy desk/table)
C.Stand in a doorway
D.Get in the elevator
✓B. Drop, Cover, and Hold On (under a sturdy desk/table)
Explanation: Running during shaking causes injuries. Doorways are not stronger in modern buildings. Drop, Cover, and Hold On is the standard protocol.
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Q9.Who is in charge of a crime scene once the police arrive?
A.The Security Guard
B.The Property Owner
C.The Police Officer
D.The Insurance Agent
✓C. The Police Officer
Explanation: Once law enforcement arrives, they assume jurisdiction over the scene. The guard should assist as requested.
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Q10.The primary duty of a security guard during a building evacuation is to:
A.Run out first
B.Assist in the orderly evacuation at the nearest exit and prevent re-entry
C.Fight the fire
D.Lock all the doors
✓B. Assist in the orderly evacuation at the nearest exit and prevent re-entry
Explanation: Guards guide people to safety and ensure they move to the assembly area. Fighting the fire is secondary to life safety.
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Q11.If you encounter a victim with a severe bleeding wound, you should:
A.Wait for EMS
B.Apply direct pressure to the wound with a clean cloth
C.Apply a tourniquet to the neck
D.Remove the object stuck in the wound
✓B. Apply direct pressure to the wound with a clean cloth
Explanation: Direct pressure stops bleeding. Never remove impaled objects. Tourniquets are for limbs only.
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Q12.A 'Shelter-in-Place' order usually usually given for:
A.Fire
B.Chemical/Hazmat spill outside or Active Shooter (Lockdown)
C.Minor medical issue
D.Power outage
✓B. Chemical/Hazmat spill outside or Active Shooter (Lockdown)
Explanation: Shelter-in-place keeps people inside away from external environmental hazards or secures them against an active threat.
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Q13.If a person claims to be having a heart attack, you should:
A.Drive them to the hospital
B.Call 911 immediately and keep them calm
C.Perform CPR while they are awake
D.Give them water
✓B. Call 911 immediately and keep them calm
Explanation: Never drive a critical patient (liability/safety). Call 911. CPR is only for unconscious people with no pulse.
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Q14.Universal Precautions means:
A.Assuming all bodily fluids are infectious and wearing PPE (gloves)
B.Being nice to everyone
C.Checking every door
D.Using the radio
✓A. Assuming all bodily fluids are infectious and wearing PPE (gloves)
Explanation: To prevent HIV/Hepatitis transmission, always wear gloves when dealing with blood or bodily fluids.
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Q15.During an Active Shooter incident, the recommended protocol is:
A.Run, Hide, Fight
B.Stop, Drop, and Roll
C.Call your supervisor first
D.Pull the fire alarm
✓A. Run, Hide, Fight
Explanation: Run (evacuate if possible), Hide (barricade if you can't run), Fight (last resort). Do NOT pull fire alarms (confuses people into hallways).
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Q16.Which fire extinguisher is used for flammable liquids (Gas/Oil)?
A.Class A (Water)
B.Class B (Foam/CO2/Dry Chem)
C.Class K
D.Class D
✓B. Class B (Foam/CO2/Dry Chem)
Explanation: Class B extinguishers are designed to smother liquid fires.
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Q17.After a crime has occurred, your duty is to:
A.Clean up the mess
B.Secure the crime scene and protect evidence until police arrive
C.Investigate and solve the case
D.Move the victim
✓B. Secure the crime scene and protect evidence until police arrive
Explanation: Protecting the scene prevents contamination of evidence. Do not touch anything.
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Q18.If an elevator gets stuck with people inside, you should:
A.Pry the doors open
B.Keep the occupants calm and call the elevator service company/Fire Dept
C.Climb in the hatch
D.Tell them to jump
✓B. Keep the occupants calm and call the elevator service company/Fire Dept
Explanation: Attempting to pry doors or extract people is dangerous. Wait for professionals.
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Q19.A 'Multi-Purpose' fire extinguisher is rated:
A.A-B-C
B.D
C.K
D.Water
✓A. A-B-C
Explanation: ABC Dry Chemical extinguishers handle wood, liquids, and electrical fires.
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Q20.If you are exposed to a hazardous chemical, you should look for the:
A.SDS (Safety Data Sheet)
B.Phone book
C.Employee handbook
D.Menu
✓A. SDS (Safety Data Sheet)
Explanation: The SDS (formerly MSDS) contains first aid and safety info for chemicals.
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Q21.In a medical emergency, if you are not trained in CPR:
A.Try your best anyway
B.Call 911 and wait for EMS; do not attempt procedures you don't know
C.Give them medication
D.Leave
✓B. Call 911 and wait for EMS; do not attempt procedures you don't know
Explanation: Performing medical procedures without training creates liability. Call 911. (Hands-only CPR is encouraged by dispatchers if guided).
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Q22.When evacuating a building, you should ensure:
A.Everyone takes their coffee
B.People use the stairs, not the elevators
C.People run fast
D.The lights are off
✓B. People use the stairs, not the elevators
Explanation: Elevators can fail or open onto a fire floor. Stairs are the safe exit route.
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Q23.If a crowd becomes aggressive or riots:
A.Fight them
B.Retreat to a safe location, lock down, and call police
C.Yell at them
D.Use tear gas
✓B. Retreat to a safe location, lock down, and call police
Explanation: Guards cannot handle riots alone. Retreat and Observe/Report.
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Q24.AED stands for:
A.Automatic External Defibrillator
B.Always Emergency Department
C.Airway Emergency Device
D.Alarm Emergency Door
✓A. Automatic External Defibrillator
Explanation: AEDs restore heart rhythm in cardiac arrest.
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Q25.If you find a door that has been forced open:
A.Go inside to check
B.Yell 'Security'
C.Do not enter; retreat, observe, and call police (Burglary in progress)
D.Fix the lock
✓C. Do not enter; retreat, observe, and call police (Burglary in progress)
Explanation: Entering a burglary in progress is extremely dangerous. Let police clear the building.
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Q26.The 'Chain of Custody' refers to:
A.Handcuffs
B.The documentation of who handled evidence from collection to court
C.The command structure
D.A fence
✓B. The documentation of who handled evidence from collection to court
Explanation: Maintaining chain of custody ensures evidence is not tampered with and is admissible in court.
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Q27.If a person is choking and cannot speak or breathe, you should:
A.Hit their back
B.Perform the Heimlich Maneuver (Abdominal Thrusts) if trained
C.Give them water
D.Lay them down
✓B. Perform the Heimlich Maneuver (Abdominal Thrusts) if trained
Explanation: Abdominal thrusts clear the airway obstruction.
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Q28.During a power outage, you should check:
A.The break room
B.Elevators for trapped people and access control systems (mag locks often fail open)
C.The TV
D.Your phone
✓B. Elevators for trapped people and access control systems (mag locks often fail open)
Explanation: Power failure compromises security (doors unlock) and safety (elevators stop).
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Q29.A Class K fire extinguisher is used for:
A.Kitchen fires (cooking oils/fats)
B.Kerosene
C.Electrical
D.Wood
✓A. Kitchen fires (cooking oils/fats)
Explanation: Class K is for commercial Kitchens.
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Q30.If a natural gas leak is suspected (rotten egg smell):
A.Turn on the lights to see
B.Evacuate immediately and do not use electronics (spark hazard)
C.Use your radio
D.Look for the leak with a lighter
✓B. Evacuate immediately and do not use electronics (spark hazard)
Explanation: Sparks from light switches or radios can ignite gas. Evacuate.
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Q31.Triage means:
A.Sorting patients by severity of injury to treat the most critical first
B.Treating everyone
C.Cleaning up
D.Calling 911
✓A. Sorting patients by severity of injury to treat the most critical first
Explanation: Used in mass casualty incidents.
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Q32.If you find a weapon at a crime scene:
A.Pick it up to safe it
B.Leave it exactly where it is and guard it until police arrive
C.Put it in a bag
D.Take a selfie
✓B. Leave it exactly where it is and guard it until police arrive
Explanation: Moving the weapon destroys fingerprint/DNA evidence and scene context.
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Q33.In a 'Lockdown', you should:
A.Lock exterior doors and keep people inside away from windows
B.Send everyone home
C.Go outside
D.Open gates
✓A. Lock exterior doors and keep people inside away from windows
Explanation: Lockdowns secure the perimeter against external threats.
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Q34.A 'Silent Alarm' (Holdup Alarm) is used to:
A.Scare the robber
B.Summon police without alerting the suspect (to avoid hostage situations)
C.Test the system
D.Lock the doors
✓B. Summon police without alerting the suspect (to avoid hostage situations)
Explanation: Audible alarms can panic a gunman. Silent alarms bring help stealthily.
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Q35.When directing traffic during an emergency:
A.Use clear, standardized hand signals and wear a reflective vest
B.Yell at drivers
C.Stand in the dark
D.Sit in your car
✓A. Use clear, standardized hand signals and wear a reflective vest
Explanation: Visibility and clear signals are essential for safety.
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Q36.What should be a security guard's first action when discovering a fire?
A.Investigate it
B.Immediately activate alarm and evacuate; call 911
C.Try to extinguish it
D.Report to supervisor only
✓B. Immediately activate alarm and evacuate; call 911
Explanation: Fire safety prioritizes life; activate alarm, evacuate, call emergency services.
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Q37.What is the proper response to an active shooter situation for a security guard?
A.Engage the shooter alone
B.Evacuate occupants if safe; take cover; call police immediately
C.Stay in place and wait
D.Try to negotiate
✓B. Evacuate occupants if safe; take cover; call police immediately
Explanation: Guard priority is evacuation and police notification, not engagement unless trained and authorized.
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Q38.When should a security guard call 911?
A.Only for severe injuries
B.For fires, violence, medical emergencies, crimes in progress
C.Only if supervisor approves
D.Never
✓B. For fires, violence, medical emergencies, crimes in progress
Explanation: Guards should call 911 for emergencies including fires, injuries, crimes, and life safety threats.
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Q39.What is the proper sequence during a medical emergency?
A.Call supervisor first
B.Check responsiveness, call 911, perform CPR if trained
C.Wait for ambulance
D.Move the person
✓B. Check responsiveness, call 911, perform CPR if trained
Explanation: Priority is 911 and CPR/first aid if trained; moving victims can worsen injuries.
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Q40.Should a security guard attempt rescue in a chemical spill?
A.Yes, rescue victims immediately
B.Only if trained and equipped; otherwise wait for hazmat
C.No, never go near chemicals
D.Only if told to
✓B. Only if trained and equipped; otherwise wait for hazmat
Explanation: Chemical exposure is dangerous; only trained/equipped personnel should handle. Guard should evacuate and call 911.
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Q41.What should a security guard do when discovering a bomb threat or suspicious package?
A.Open it to check contents
B.Evacuate area; call police; don't move the package
C.Report only to manager
D.Investigate thoroughly
✓B. Evacuate area; call police; don't move the package
Explanation: Evacuation and police involvement are essential; never handle suspicious packages.
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Q42.During an emergency evacuation, what is the guard's primary responsibility?
A.Secure the building
B.Account for people and direct them to assembly area
C.Stay at post
D.Protect valuables
✓B. Account for people and direct them to assembly area
Explanation: Life safety is paramount; guard should assist in evacuation and accountability.
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Q43.What should a security guard do if they suspect carbon monoxide in the building?
A.Open windows
B.Evacuate building and call 911; don't return until clear
C.Check the furnace
D.Ignore if not feeling sick
✓B. Evacuate building and call 911; don't return until clear
Explanation: CO is odorless and deadly; evacuation and emergency services are essential.
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Q44.During a robbery in progress, what should a guard do?
A.Attempt to stop the robbery
B.Comply with robber's demands; don't resist; call police when safe
C.Chase the robber
D.Hide
✓B. Comply with robber's demands; don't resist; call police when safe
Explanation: Life safety is priority; guard should not risk injury. Let robber leave; police handle pursuit.
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Q45.What should a security guard do if they witness an armed person on premises?
A.Approach and disarm
B.Evacuate nearby people; call police; don't engage unless life threatened
C.Ignore if not causing trouble
D.Try to talk them down
✓B. Evacuate nearby people; call police; don't engage unless life threatened
Explanation: Police handling of armed subjects is safer; guard should evacuate and report.
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Q46.Should a security guard assist flood control in an emergency?
A.Yes, always help with water
B.Only if trained and safe; prioritize evacuation
C.No, never
D.Only move valuables
✓B. Only if trained and safe; prioritize evacuation
Explanation: Guards can help if safe, but evacuation and emergency services are priorities.
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Q47.What information should a guard provide to 911 during an emergency?
A.Just that there's an emergency
B.Location, nature of emergency, number of victims, ongoing threats
C.Only location
D.No information needed
✓B. Location, nature of emergency, number of victims, ongoing threats
Explanation: Detailed information helps emergency responders prepare and respond appropriately.
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Q48.During a violent incident, what should a guard prioritize?
A.Stopping the violence
B.Protecting life; calling police; de-escalating if possible
C.Protecting property
D.Getting evidence
✓B. Protecting life; calling police; de-escalating if possible
Explanation: Life safety is paramount; police are trained for violence intervention.
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Q49.What should a security guard do if they smell gas in the building?
A.Try to locate the source
B.Evacuate building; call 911; don't use electrical items
C.Open all windows
D.Wait and see
✓B. Evacuate building; call 911; don't use electrical items
Explanation: Gas leaks are dangerous; evacuation and emergency services prevent explosions.
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Q50.During an intruder emergency, when should a guard engage the intruder?
A.Always engage to protect property
B.Only if life-threatening; otherwise evacuate and call police
C.Never
D.Only if armed
✓B. Only if life-threatening; otherwise evacuate and call police
Explanation: Property isn't worth risk of life; guards should evacuate and let police handle intruders.
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Q51.What is the guard's responsibility after emergency services arrive?
A.Leave immediately
B.Cooperate with emergency personnel; provide information; secure scene
C.Interfere with their work
D.Go back on patrol
✓B. Cooperate with emergency personnel; provide information; secure scene
Explanation: Guard assists professionals and maintains scene security as directed.
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Q52.Should a security guard provide medical aid without training?
A.Yes, do whatever seems helpful
B.No; provide aid only if certified; call EMS
C.Never provide aid
D.Only if asked
✓B. No; provide aid only if certified; call EMS
Explanation: Untrained aid can worsen injuries; trained personnel should assist.
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Q53.During a hostage situation, what role should a security guard take?
A.Negotiate with hostage taker
B.Evacuate others; secure area; wait for police negotiators
C.Try to rescue hostages
D.Leave the area
✓B. Evacuate others; secure area; wait for police negotiators
Explanation: Police negotiators are trained for hostage situations. Guard's role is evacuation and containment.
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Q54.What should a security guard document after an emergency?
A.Nothing; emergency responders handle it
B.Time, nature, location, actions taken, who responded, injuries
C.Only injuries
D.Only what supervisor asks
✓B. Time, nature, location, actions taken, who responded, injuries
Explanation: Guard documentation supports incident investigation and legal protection.
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Q55.How should a security guard maintain equipment for emergencies?
A.Check periodically
B.Regular inspection and testing per manufacturer and company standards
C.Rarely check
D.When needed
✓B. Regular inspection and testing per manufacturer and company standards
Explanation: Equipment must be reliable in emergencies; regular maintenance is essential.
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Q56.What is the first priority in an emergency situation?
A.Protect yourself and others from immediate danger
B.Take photographs
C.Interview all witnesses
D.Contact the media
✓A. Protect yourself and others from immediate danger
Explanation: The immediate priority in any emergency is life safety - protecting yourself and others from ongoing harm.
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Q57.When should emergency services (911) be contacted?
A.Only if there are serious injuries
B.Immediately for serious emergencies including crimes, injuries, fires
C.After the situation is resolved
D.Only if instructed by management
✓B. Immediately for serious emergencies including crimes, injuries, fires
Explanation: Emergency services should be contacted immediately for any serious emergency including violent crimes, injuries, or fires.
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Q58.What information should be provided to 911 dispatch?
A.Only the address
B.Nature of emergency, location, description of persons involved, injuries, weapons
C.Only the guard's name
D.Opinions about who is at fault
✓B. Nature of emergency, location, description of persons involved, injuries, weapons
Explanation: Complete information should be provided: nature of emergency, exact location, descriptions of persons, injuries present, and weapons involved.
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Q59.In an active threat situation, what should a security guard do?
A.Engage the threat immediately
B.Evacuate yourself and others to a safe location if possible
C.Try to negotiate
D.Wait for management approval
✓B. Evacuate yourself and others to a safe location if possible
Explanation: In an active threat, the priority is to evacuate to safety and allow law enforcement to respond. Engagement by untrained persons increases danger.
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Q60.What should a guard do if they observe a fire?
A.Ignore it if it's small
B.Evacuate, alert others, call emergency services, use extinguisher if safe
C.Only notify management
D.Investigate the cause first
✓B. Evacuate, alert others, call emergency services, use extinguisher if safe
Explanation: For a fire: evacuate the area, alert others, call emergency services, and use a fire extinguisher only if trained and safe to do so.
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Q61.When should first aid be provided?
A.Only by medical professionals
B.Only if there is no alternative
C.By trained guards when needed and within their training scope
D.Never by security guards
✓C. By trained guards when needed and within their training scope
Explanation: Class D training includes first aid/CPR. Security guards should provide first aid within the scope of their training when medical help is delayed.
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Q62.What is the 'Good Samaritan' doctrine in Florida?
A.It eliminates all liability for helpers
B.It limits liability for persons rendering reasonable aid in good faith without expectation of reward
C.It is not recognized in Florida
D.It only applies to medical professionals
✓B. It limits liability for persons rendering reasonable aid in good faith without expectation of reward
Explanation: Florida recognizes Good Samaritan protection limiting liability for persons who render reasonable emergency aid in good faith.
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Q63.What should be done with evidence from an emergency scene?
A.Remove it to prevent contamination
B.Preserve it and prevent unnecessary contact until law enforcement arrives
C.Clean up the area
D.Give it to the first responder
✓B. Preserve it and prevent unnecessary contact until law enforcement arrives
Explanation: Evidence should be preserved in place and protected from contamination until law enforcement arrives and documents the scene.
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Q64.In a medical emergency, when should CPR be initiated?
A.Only if trained
B.When an adult is unresponsive and not breathing normally
C.Only by medical professionals
D.Never by security guards
✓B. When an adult is unresponsive and not breathing normally
Explanation: CPR should be initiated when a person is unresponsive and not breathing normally, if the rescuer is trained to do so.
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Q65.What should a security guard do if they suspect a bomb threat?
A.Assume it's a prank and ignore it
B.Search for the device immediately
C.Alert others, evacuate if instructed, contact law enforcement
D.Interview the person who made the threat
✓C. Alert others, evacuate if instructed, contact law enforcement
Explanation: Evacuate the area, alert appropriate persons, and contact law enforcement immediately. Do not search for devices without training.
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Q66.How should an emergency evacuation be conducted?
A.Randomly scatter from the building
B.In an orderly manner following designated routes to assembly areas
C.Remain in place until told to move
D.Move as quickly as possible
✓B. In an orderly manner following designated routes to assembly areas
Explanation: Evacuations should be orderly following designated routes and assembly areas to prevent injuries and ensure all persons are accounted for.
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Q67.What is the role of a security guard during a medical emergency?
A.Take over from medical personnel
B.Assist, provide information, clear area, and ensure scene safety
C.Go to the hospital with the patient
D.Determine the diagnosis
✓B. Assist, provide information, clear area, and ensure scene safety
Explanation: The guard should assist as trained, provide relevant information to responders, ensure scene safety, and help control access to the patient.
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Q68.When should a 'shelter in place' directive be implemented?
A.During all incidents
B.Only for weather emergencies
C.When evacuation is more dangerous than remaining in place
D.Never, always evacuate
✓C. When evacuation is more dangerous than remaining in place
Explanation: Shelter in place is used when evacuation would expose people to greater danger than remaining in a safe area, such as during an external threat.
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Q69.What information should be documented in an emergency report?
A.Only injuries
B.Time, nature of emergency, actions taken, persons involved, response agencies, outcome
C.Only law enforcement information
D.Only witness names
✓B. Time, nature of emergency, actions taken, persons involved, response agencies, outcome
Explanation: Complete documentation should include time, nature of emergency, all actions taken, identification of persons involved, responding agencies, and outcomes.
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Q70.Should a security guard provide psychological first aid to traumatized persons?
A.No, never
B.Only if they are also counselors
C.Yes, provide reassurance and support within their scope
D.Only after professional help arrives
✓C. Yes, provide reassurance and support within their scope
Explanation: A guard can provide basic psychological support such as reassurance, remaining calm, and helping locate family, within appropriate limits.
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Q71.What should be done with hazardous materials in an emergency?
A.Try to clean them up
B.Avoid the area and contact appropriate hazmat authorities
C.Touch them to determine what they are
D.Ignore unless specifically trained
✓B. Avoid the area and contact appropriate hazmat authorities
Explanation: Hazardous materials should be avoided and handled only by trained hazmat personnel. The area should be isolated and authorities contacted.
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Q72.In an active shooter situation, what is the recommended action?
A.Confront the shooter
B.Run, Hide, Fight: evacuate if safe, hide if cannot evacuate, fight only as last resort
C.Call security first
D.Try to reason with the shooter
✓B. Run, Hide, Fight: evacuate if safe, hide if cannot evacuate, fight only as last resort
Explanation: The Department of Homeland Security recommends: Run (evacuate), Hide (if cannot evacuate), Fight (only as last resort for self-defense).
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Q73.What training does Class D require regarding emergencies?
A.No emergency training
B.Fire prevention and emergency procedures training
C.Only first aid
D.Only CPR
✓B. Fire prevention and emergency procedures training
Explanation: Class D training includes instruction on fire prevention, emergency procedures, and appropriate emergency responses.
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Q74.Should a guard move an unconscious person?
A.Always, to get help
B.No, unless absolutely necessary to prevent further injury
C.Only if they have training in spinal injury management
D.Never under any circumstance
✓B. No, unless absolutely necessary to prevent further injury
Explanation: An unconscious person should not be moved unless necessary to prevent further injury due to ongoing danger or environmental hazard.
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Q75.What is the appropriate response to a workplace violence threat?
A.Ignore threats as exaggeration
B.Take all threats seriously, alert management/HR, contact law enforcement if specific/credible
C.Confront the person making the threat
D.Investigate without law enforcement
✓B. Take all threats seriously, alert management/HR, contact law enforcement if specific/credible
Explanation: All workplace violence threats should be taken seriously. Management and law enforcement should be notified of specific or credible threats.
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Q76.What are the primary responsibilities of a security guard during a fire emergency?
A.None; only firefighters respond
B.Evacuate occupants, account for people, report to emergency responders
C.Stay at post
D.Alert the media
✓B. Evacuate occupants, account for people, report to emergency responders
Explanation: 8-hour pre-assignment training covers fire safety and emergency response; guards must evacuate people safely.
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Q77.When is a medical emergency considered a security concern?
A.Never
B.When it occurs on protected property and guard must facilitate emergency responder access
C.Only for employees
D.Only for serious injuries
✓B. When it occurs on protected property and guard must facilitate emergency responder access
Explanation: Guards facilitate access for emergency responders and provide basic assistance during medical emergencies on their premises.
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Q78.What should a security guard do when discovering an armed individual on premises?
A.Approach and disarm them
B.Call police immediately, evacuate nearby people, and monitor from safe distance
C.Ignore it
D.Try to negotiate
✓B. Call police immediately, evacuate nearby people, and monitor from safe distance
Explanation: Armed individuals are high-risk; police must be called immediately while guard ensures safety of others.
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Q79.How should a security guard respond to a report of a bomb threat?
A.Conduct search alone
B.Contact police immediately, evacuate premises, and assist law enforcement
C.Keep the building open
D.Do nothing until confirmed
✓B. Contact police immediately, evacuate premises, and assist law enforcement
Explanation: Bomb threats are serious; police investigation and evacuation are mandatory per emergency protocols.
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Q80.What is the guard's responsibility if a violent incident occurs?
A.Intervene immediately in all cases
B.Contact police, ensure safety, separate parties if safe, and document details
C.Do nothing
D.Call corporate first
✓B. Contact police, ensure safety, separate parties if safe, and document details
Explanation: Guards must prioritize safety while documenting facts for police investigation.
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Q81.When must a security guard call 911 versus other emergency numbers?
A.Never call 911
B.Call 911 for police, fire, medical emergencies and serious threats
C.Only for life-threatening situations
D.Only if instructed by employer
✓B. Call 911 for police, fire, medical emergencies and serious threats
Explanation: 911 is the standard emergency number for police, fire, and medical response in NY.
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Q82.What action should a guard take during an active shooter situation?
A.Confront the shooter
B.Alert others, evacuate if safe, shelter in place if cannot evacuate, and contact police
C.Remain at post
D.Lock all doors and wait
✓B. Alert others, evacuate if safe, shelter in place if cannot evacuate, and contact police
Explanation: Standard emergency response: alert, evacuate, shelter in place, and call police.
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Q83.How should a guard respond to a chemical or hazardous material spill?
A.Clean it up immediately
B.Evacuate area, ventilate if safe, contact emergency services, and contain if trained
C.Do nothing
D.Move the material
✓B. Evacuate area, ventilate if safe, contact emergency services, and contain if trained
Explanation: Hazmat response requires trained personnel and emergency services; guards facilitate evacuation and containment.
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Q84.What is the guard's duty when someone is having a mental health crisis?
A.Restrain them immediately
B.Remain calm, avoid confrontation, contact police/medical services, and maintain safety
C.Leave them alone
D.Call supervisor first
✓B. Remain calm, avoid confrontation, contact police/medical services, and maintain safety
Explanation: Mental health crises require trained responders; guards facilitate professional assistance.
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Q85.How should a security guard handle a report of a missing person?
A.Do not report it
B.Document details, contact police if appropriate, and assist in search if directed
C.Only supervisors handle missing persons
D.Wait 24 hours
✓B. Document details, contact police if appropriate, and assist in search if directed
Explanation: Guards should assist with missing person reports, especially if critical timeframe.
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Q86.What training covers emergency response for NY security guards?
A.No emergency training is required
B.8-hour pre-assignment training covers fire safety and emergency situations
C.Only optional advanced training
D.Only on-the-job training
✓B. 8-hour pre-assignment training covers fire safety and emergency situations
Explanation: NY GBL 89-n mandates 8-hour pre-assignment training covering fire safety, accident prevention, and emergency response.
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Q87.What should a guard do if they discover someone is unresponsive?
A.Do not touch them
B.Check responsiveness, call 911, provide first aid if trained, and monitor until help arrives
C.Move them to a comfortable position
D.Wait for supervisor
✓B. Check responsiveness, call 911, provide first aid if trained, and monitor until help arrives
Explanation: Immediate medical response is essential; guards should call 911 and provide aid if trained.
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Q88.How should a guard respond to a natural disaster (earthquake, severe weather)?
A.Continue normal duties
B.Evacuate or shelter based on threat, account for people, assist emergency responders
C.Stay outdoors
D.Secure the building only
✓B. Evacuate or shelter based on threat, account for people, assist emergency responders
Explanation: Disaster response prioritizes life safety; evacuation or shelter-in-place per threat type.
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Q89.What is the guard's role during an evacuation emergency?
A.Do nothing
B.Direct occupants to exits, account for people, report status to incident commander
C.Prevent people from leaving
D.Follow occupants out
✓B. Direct occupants to exits, account for people, report status to incident commander
Explanation: Guards facilitate orderly evacuation and account for occupants during emergencies.
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Q90.When encountering a person threatening suicide, what should a guard do?
A.Leave them alone
B.Keep person safe, call police/mental health crisis team, and maintain calm communication
C.Try to convince them otherwise alone
D.Document and report later
✓B. Keep person safe, call police/mental health crisis team, and maintain calm communication
Explanation: Suicide threats require professional mental health response; guard ensures immediate safety.
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Q91.What should a guard do if a building system fails (power, water, HVAC)?
A.Repair it themselves
B.Notify facilities, ensure safety, contact emergency services if dangerous, and inform occupants
C.Ignore it
D.Close the building
✓B. Notify facilities, ensure safety, contact emergency services if dangerous, and inform occupants
Explanation: Guards coordinate system failure response with facilities and emergency services.
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Q92.How should a guard document emergency incidents?
A.No documentation required
B.Write detailed incident report: what happened, when, who involved, actions taken, and outcome
C.Only verbal report
D.Tell supervisor only
✓B. Write detailed incident report: what happened, when, who involved, actions taken, and outcome
Explanation: Complete emergency incident documentation is essential for follow-up and legal protection.
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Q93.What is a guard's responsibility during a workplace violence incident?
A.Ignore it
B.Ensure safety of all persons, separate involved parties if safe, contact police, and document
C.Confront the aggressor
D.Continue work
✓B. Ensure safety of all persons, separate involved parties if safe, contact police, and document
Explanation: Workplace violence response prioritizes safety and law enforcement notification.
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Q94.Can a security guard provide first aid during an emergency?
A.No, only medical professionals
B.Yes, if trained; guards may provide basic first aid in emergencies
C.Yes, anytime
D.Only if ordered by employer
✓B. Yes, if trained; guards may provide basic first aid in emergencies
Explanation: Trained guards may provide first aid; proper training is essential to avoid liability.
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Q95.What should be included in pre-emergency planning for security personnel?
A.No planning is needed
B.Evacuation procedures, communication systems, emergency contacts, and designated roles
C.Only supervisor planning
D.Only after emergency occurs
✓B. Evacuation procedures, communication systems, emergency contacts, and designated roles
Explanation: Effective emergency response requires advance planning and guard knowledge of procedures.
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