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Security Guard License Exam

Ethics & Professionalism Practice Questions

70 practice questions with detailed explanations — aligned to the Security Guard License Exam.

  1. Q1.Professionalism in security is demonstrated by:

    A.Wearing a clean uniform, being on time, and treating people with respect
    B.Having the biggest flashlight
    C.Yelling commands
    D.Being friends with everyone
    AWearing a clean uniform, being on time, and treating people with respect

    Explanation: Professionalism is a combination of appearance, reliability, and conduct (courtesy).

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  2. Q2.Discrimination involves:

    A.Treating people differently based on race, gender, religion, or disability
    B.Asking for ID
    C.Enforcing rules
    D.Wearing sunglasses
    ATreating people differently based on race, gender, religion, or disability

    Explanation: Discrimination is illegal and unethical. Security must be applied equally to all persons.

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  3. Q3.If a client asks you to perform an illegal act (e.g., break into a locker without cause), you should:

    A.Do it to keep your job
    B.Refuse professionally and report it to your supervisor
    C.Do it but don't write a report
    D.Ask for extra pay
    BRefuse professionally and report it to your supervisor

    Explanation: An employer cannot force you to break the law. You are liable for your own actions.

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  4. Q4.Sexual harassment includes:

    A.Unwelcome sexual advances
    B.Offensive jokes or comments
    C.Requests for sexual favors
    D.All of the above
    DAll of the above

    Explanation: Harassment creates a hostile work environment and is a major liability.

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  5. Q5.Is it ethical to accept a 'tip' or gift from a thief to let them go?

    A.Yes, if it's small
    B.No, this is bribery and a crime
    C.Yes, if you donate it
    D.Only on holidays
    BNo, this is bribery and a crime

    Explanation: Accepting money to ignore a crime is bribery and compounding a crime.

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  6. Q6.If you smell alcohol on your partner's breath while on duty, you should:

    A.Ignore it
    B.Report it to your supervisor immediately
    C.Tell them to chew gum
    D.Cover for them
    BReport it to your supervisor immediately

    Explanation: Safety is compromised by intoxication. You have a duty to report unfit guards.

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  7. Q7.Confidentiality means:

    A.Telling your friends about the high-value items at the site
    B.Keeping client information (codes, schedules, secrets) private
    C.Hiding evidence
    D.Not writing reports
    BKeeping client information (codes, schedules, secrets) private

    Explanation: Security guards are trusted with sensitive access. Breaching confidentiality violates that trust.

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  8. Q8.Falsifying a time sheet or daily report is:

    A.Standard practice
    B.A crime (Fraud/Forgery) and grounds for termination/revocation
    C.Okay if you worked hard
    D.Okay if the client likes you
    BA crime (Fraud/Forgery) and grounds for termination/revocation

    Explanation: Dishonesty destroys credibility. Falsifying documents is fraud.

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  9. Q9.Off-duty conduct (like getting arrested for a violent crime):

    A.Is your own business
    B.Can result in the suspension or revocation of your guard card
    C.Doesn't matter
    D.Is allowed
    BCan result in the suspension or revocation of your guard card

    Explanation: BSIS can revoke licenses for crimes 'substantially related' to the qualifications (violence, theft, fraud).

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  10. Q10.Wearing your uniform while off-duty (e.g., at a bar) is:

    A.Good advertising
    B.Generally prohibited and unprofessional; it confuses the public
    C.Required
    D.Okay if you cover the badge
    BGenerally prohibited and unprofessional; it confuses the public

    Explanation: Uniforms signify authority. Wearing them while drinking or off-duty creates liability and confusion.

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  11. Q11.Good public relations skills (courtesy) generally:

    A.Make you look weak
    B.Increase voluntary compliance and reduce conflict
    C.Waste time
    D.Cost money
    BIncrease voluntary compliance and reduce conflict

    Explanation: People cooperate more when treated with respect. 'Verbal Judo' relies on professional courtesy.

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  12. Q12.If a visitor becomes verbally abusive, the professional response is to:

    A.Insult them back
    B.Remain calm, maintain a safe distance, and use de-escalation techniques
    C.Fight them
    D.Cry
    BRemain calm, maintain a safe distance, and use de-escalation techniques

    Explanation: Maintaining composure ('Command Presence') prevents escalation.

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  13. Q13.Social media use while on duty:

    A.Is a great way to pass time
    B.Can compromise security (distraction) and violate client privacy (posting photos of site)
    C.Is required
    D.Is always allowed
    BCan compromise security (distraction) and violate client privacy (posting photos of site)

    Explanation: Distraction is a safety hazard. Posting site photos violates confidentiality.

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  14. Q14.Integrity means:

    A.Doing the right thing even when no one is watching
    B.Being strong
    C.Being on time
    D.Knowing the law
    ADoing the right thing even when no one is watching

    Explanation: Integrity is the foundation of security. Clients trust guards with keys and assets.

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  15. Q15.If you find a wallet with cash in it:

    A.Keep the cash, turn in the wallet
    B.Turn it in intact to Lost & Found or your supervisor
    C.Keep it all
    D.Leave it there
    BTurn it in intact to Lost & Found or your supervisor

    Explanation: Theft by finding (misappropriation) is a crime. Integrity requires turning it in.

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  16. Q16.Impersonating a Peace Officer is:

    A.A felony
    B.A misdemeanor
    C.Allowed for security
    D.Funny
    BA misdemeanor

    Explanation: It is a crime to wear a uniform or badge that a reasonable person would mistake for police, or to claim police powers.

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  17. Q17.Which of the following creates a 'Conflict of Interest'?

    A.Guarding a store where your spouse works
    B.Working two jobs
    C.Being tired
    D.Not liking the client
    AGuarding a store where your spouse works

    Explanation: You may be tempted to let your spouse break rules (e.g., employee theft). This conflicts with your duty to the client.

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  18. Q18.The 'Code of Ethics' generally requires guards to:

    A.Protect life and property
    B.Prevent and report crime
    C.Observe and report
    D.All of the above
    DAll of the above

    Explanation: These are the fundamental duties of the profession.

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  19. Q19.Sleeping on duty is:

    A.Acceptable on night shift
    B.A fireable offense and negligence
    C.Okay if you set an alarm
    D.Okay if nothing happens
    BA fireable offense and negligence

    Explanation: Sleeping guards cannot protect the client. It is gross negligence.

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  20. Q20.If a tenant offers you a key to their apartment 'just in case':

    A.Take it
    B.Refuse; accept keys only through official channels (property management)
    C.Take it but don't tell anyone
    D.Put it on the master ring
    BRefuse; accept keys only through official channels (property management)

    Explanation: Accepting personal keys creates massive liability if something goes missing from that apartment. Adhere to official key control policies.

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  21. Q21.Using excessive force because the suspect 'deserved it' is:

    A.Justice
    B.Unethical and illegal
    C.Allowed
    D.Policy
    BUnethical and illegal

    Explanation: Punishment is the court's job. Force is for control only.

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  22. Q22.A guard's 'Command Presence' refers to:

    A.Yelling orders
    B.Projecting confidence and authority through appearance and demeanor
    C.Carrying a gun
    D.Being bossy
    BProjecting confidence and authority through appearance and demeanor

    Explanation: Looking sharp and acting calm commands respect without words.

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  23. Q23.If you witness another guard stealing:

    A.Join them
    B.Ignore it (Code of Silence)
    C.Report it to your supervisor
    D.Blackmail them
    CReport it to your supervisor

    Explanation: Failure to report a crime by a partner makes you an accessory or negligent.

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  24. Q24.Cultural awareness means:

    A.Treating everyone exactly the same regardless of context
    B.Understanding that different cultures communicate differently (e.g., eye contact, personal space) to avoid misunderstandings
    C.Learning every language
    D.Profiling
    BUnderstanding that different cultures communicate differently (e.g., eye contact, personal space) to avoid misunderstandings

    Explanation: Recognizing cultural norms helps de-escalate. For example, some cultures view direct eye contact as aggressive or disrespectful.

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  25. Q25.Making up details in a report to 'help' the police is:

    A.Helpful
    B.Perjury and obstruction of justice
    C.Standard
    D.Allowed
    BPerjury and obstruction of justice

    Explanation: Reports must be 100% factual. Lying on a report used in court is perjury.

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  26. Q26.What is the primary ethical duty of a security guard?

    A.Maximize company profit
    B.Protect people and property while upholding law and ethics
    C.Catch criminals at any cost
    D.Protect only high-value items
    BProtect people and property while upholding law and ethics

    Explanation: Guards have ethical duty to people and property, not profit or vendetta.

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  27. Q27.Should a security guard accept a bribe or gift?

    A.Yes; free gifts are fine
    B.No; accepting bribes/improper gifts violates ethics and law
    C.Small gifts are okay
    D.Only from managers
    BNo; accepting bribes/improper gifts violates ethics and law

    Explanation: Gifts can create conflicts of interest and corruption.

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  28. Q28.Can a security guard make personal relationships with employees?

    A.Never allowed
    B.Yes; but must maintain professional distance and not let it affect judgment
    C.Only romantic relationships
    D.Only with approval
    BYes; but must maintain professional distance and not let it affect judgment

    Explanation: Personal relationships must not compromise professional judgment.

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  29. Q29.What should a guard do if ordered to violate the law?

    A.Follow orders; not their responsibility
    B.Refuse; report to supervisor/management/authorities as appropriate
    C.Ignore but not refuse
    D.Quit immediately
    BRefuse; report to supervisor/management/authorities as appropriate

    Explanation: Guards have ethical and legal duty to refuse illegal orders.

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  30. Q30.Should a security guard be truthful in reports?

    A.Only if it helps the company
    B.Always; truth is fundamental to professionalism and law
    C.Only when necessary
    D.It depends
    BAlways; truth is fundamental to professionalism and law

    Explanation: Truthfulness is core to professional integrity and legal obligation.

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  31. Q31.How should a security guard treat all people?

    A.Based on appearance
    B.With respect and without discrimination
    C.Only those in authority
    D.Based on socioeconomic status
    BWith respect and without discrimination

    Explanation: Professional guards treat everyone with equal respect.

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  32. Q32.Can a security guard use their authority to settle personal disputes?

    A.Yes, if justified
    B.No; authority is for legitimate security purposes only
    C.Only if in uniform
    D.Only off-duty
    BNo; authority is for legitimate security purposes only

    Explanation: Authority is limited to legitimate security functions, not personal vendettas.

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  33. Q33.What should a guard do if they observe a coworker violating the law?

    A.Cover it up
    B.Report through proper channels to supervisor/management/authorities
    C.Ignore it
    D.Tell other guards only
    BReport through proper channels to supervisor/management/authorities

    Explanation: Professional obligation is to report violations through proper channels.

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  34. Q34.Should a security guard maintain confidentiality?

    A.No; tell everyone
    B.Yes, within legal/professional bounds; disclose only as required
    C.Only for friends
    D.Only for managers
    BYes, within legal/professional bounds; disclose only as required

    Explanation: Confidentiality is professional and often legal obligation.

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  35. Q35.What should a guard do if they make a mistake on the job?

    A.Hide it
    B.Report promptly and work to correct; documentation
    C.Ignore and hope no one notices
    D.Blame someone else
    BReport promptly and work to correct; documentation

    Explanation: Accountability and correction are professional standards.

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  36. Q36.Can a security guard use excessive force because they had a bad day?

    A.Yes, understandable
    B.No; personal emotions don't justify improper force
    C.Only if frustrated
    D.Depends on the day
    BNo; personal emotions don't justify improper force

    Explanation: Professional guards control emotions; force rules apply always.

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  37. Q37.Should a guard be familiar with their company's code of conduct?

    A.No, not necessary
    B.Yes; understanding and following company policies is essential
    C.Only management reads it
    D.Too long to read
    BYes; understanding and following company policies is essential

    Explanation: Guards must know company standards and policies.

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  38. Q38.What is appropriate professional appearance for a security guard?

    A.Whatever they want
    B.Clean, well-maintained uniform per company standards; displays professionalism
    C.Casual clothes
    D.Personal style only
    BClean, well-maintained uniform per company standards; displays professionalism

    Explanation: Professional appearance builds trust and credibility.

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  39. Q39.Can a security guard use security systems or access for personal benefit?

    A.Yes, guards have special privileges
    B.No; systems are for security purposes only
    C.Only minor personal use
    D.Only off-hours
    BNo; systems are for security purposes only

    Explanation: Misuse of systems is theft and violates professional ethics.

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  40. Q40.What is the long-term value of ethical behavior for a security guard?

    A.No value
    B.Builds reputation, trust, legal protection, career advancement
    C.Wastes time
    D.Just slows you down
    BBuilds reputation, trust, legal protection, career advancement

    Explanation: Ethics are fundamental to professional success and legal protection.

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  41. Q41.What does 'professional conduct' mean for a security guard?

    A.Doing whatever the client requests
    B.Maintaining integrity, following laws, treating all persons with respect
    C.Doing the minimum required
    D.Personal beliefs override job duty
    BMaintaining integrity, following laws, treating all persons with respect

    Explanation: Professional conduct means maintaining integrity, following the law and policies, respecting all persons, and acting ethically in all situations.

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  42. Q42.What is a conflict of interest for a security guard?

    A.Disagreeing with management
    B.Personal interests that conflict with job duties or employer interests
    C.Being friends with colleagues
    D.Having outside employment
    BPersonal interests that conflict with job duties or employer interests

    Explanation: A conflict of interest arises when personal interests or relationships could compromise job performance or employer interests.

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  43. Q43.Should a security guard accept gratuities from clients or guests?

    A.Always accept
    B.Only if expensive
    C.Never, or only small items per company policy
    D.Only if no one knows
    CNever, or only small items per company policy

    Explanation: Gratuities can create conflicts of interest. Company policy should address whether small tips are acceptable or all should be declined.

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  44. Q44.What should a guard do if asked to perform an illegal act by a supervisor?

    A.Comply to keep the job
    B.Refuse, report to HR/management, and follow proper procedures
    C.Comply then report later
    D.Ignore the request
    BRefuse, report to HR/management, and follow proper procedures

    Explanation: A guard should never comply with illegal directives. Refuse, report to HR or upper management, and document the request.

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  45. Q45.What is the importance of confidentiality in security work?

    A.Not important
    B.Critical - information about client, employees, and incidents must be protected
    C.Only important for criminal information
    D.Okay to share with friends
    BCritical - information about client, employees, and incidents must be protected

    Explanation: Confidentiality is critical. Information learned during security work should not be shared except with authorized personnel.

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  46. Q46.How should a security guard respond to discrimination or harassment?

    A.Participate or ignore it
    B.Report it to HR/management and follow company procedures
    C.Only report serious cases
    D.Handle it personally
    BReport it to HR/management and follow company procedures

    Explanation: Any discrimination or harassment should be reported to HR or management following company procedures for investigation and resolution.

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  47. Q47.What is 'abuse of authority' by a security guard?

    A.Using authority appropriately
    B.Using security position for personal gain or to harm others wrongfully
    C.Following company policy
    D.Being strict about rules
    BUsing security position for personal gain or to harm others wrongfully

    Explanation: Abuse of authority means misusing the security position for personal gain, harassment, discrimination, or exceeding legal/policy authority.

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  48. Q48.Should a security guard disclose personal information about clients or employees?

    A.Yes, if it's interesting
    B.No, personal information must be kept confidential
    C.Only to the police
    D.Only if paid to do so
    BNo, personal information must be kept confidential

    Explanation: Personal information about clients, employees, or anyone encountered in security work must remain strictly confidential.

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  49. Q49.What is the importance of proper incident documentation ethics?

    A.Document only what helps your position
    B.Document all facts accurately and truthfully, avoiding bias
    C.Don't document to avoid trouble
    D.Exaggerate severity to protect yourself
    BDocument all facts accurately and truthfully, avoiding bias

    Explanation: Ethical documentation requires writing truthfully and completely, without exaggeration, bias, or omission to appear better or worse.

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  50. Q50.Can a security guard moonlight at another security job?

    A.Yes, with no restrictions
    B.Only with employer permission and if it doesn't create conflicts
    C.Never
    D.Only weekends
    BOnly with employer permission and if it doesn't create conflicts

    Explanation: Outside employment may be allowed with employer permission, provided there are no conflicts of interest and primary job is not compromised.

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  51. Q51.How should a guard handle a bribe or offer of money for improper action?

    A.Accept and keep quiet
    B.Report it to management immediately and decline firmly
    C.Negotiate the amount
    D.Accept but don't do what was asked
    BReport it to management immediately and decline firmly

    Explanation: Any bribe offer should be immediately reported to management and firmly declined. Document the incident.

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  52. Q52.What is 'duty of care' for a security guard?

    A.No duty to anyone
    B.Obligation to perform job with reasonable care to protect persons and property
    C.Only care about paying clients
    D.No responsibility for client safety
    BObligation to perform job with reasonable care to protect persons and property

    Explanation: Duty of care means the guard must perform their job with reasonable care to protect persons on the property and client assets.

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  53. Q53.Should personal biases affect how a guard treats people?

    A.Yes, biases are natural
    B.No, all persons should be treated with equal respect regardless of personal feelings
    C.Yes, they justify different treatment
    D.Biases are relevant
    BNo, all persons should be treated with equal respect regardless of personal feelings

    Explanation: Professional ethics require treating all persons with equal respect and fairness regardless of personal biases or preferences.

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  54. Q54.What should a guard do if they witness another guard's misconduct?

    A.Say nothing to protect the relationship
    B.Report to appropriate management/HR
    C.Confront the guard privately only
    D.Only report if it's very serious
    BReport to appropriate management/HR

    Explanation: Misconduct by colleagues should be reported to management or HR so appropriate investigation and discipline can occur.

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  55. Q55.Is it ethical for a security guard to become friends with clients?

    A.Yes, always appropriate
    B.Caution needed - must not compromise professional judgment or create appearance of bias
    C.Never, completely inappropriate
    D.Only during off-hours
    BCaution needed - must not compromise professional judgment or create appearance of bias

    Explanation: While friendly professional relationships are appropriate, guards must avoid close personal relationships that could create conflicts or compromise judgment.

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  56. Q56.What is a core ethical responsibility of a security guard?

    A.Making personal gain from the position
    B.Protecting people and property with integrity and professionalism
    C.Intimidating others
    D.Ignoring rules
    BProtecting people and property with integrity and professionalism

    Explanation: Professional ethics require guards to act with integrity in protection of persons and property.

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  57. Q57.Can a security guard accept gifts or bribes?

    A.Yes, always
    B.No, accepting bribes or inappropriate gifts is unethical and illegal
    C.Yes, small gifts
    D.Only cash
    BNo, accepting bribes or inappropriate gifts is unethical and illegal

    Explanation: Accepting bribes is unethical and may violate law; professional boundaries must be maintained.

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  58. Q58.What should a guard do if they witness another guard behaving unprofessionally?

    A.Ignore it
    B.Report to supervisor or management; address if minor and appropriate
    C.Join the behavior
    D.Tell coworkers
    BReport to supervisor or management; address if minor and appropriate

    Explanation: Professional responsibility includes reporting unethical behavior.

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  59. Q59.How should a security guard treat all people, regardless of status?

    A.With bias based on appearance
    B.With equal respect and fairness
    C.Only kindly to supervisors
    D.With suspicion
    BWith equal respect and fairness

    Explanation: Professional ethics require fair, unbiased treatment of all persons.

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  60. Q60.What is the guard's responsibility regarding confidential information?

    A.Share it freely
    B.Maintain confidentiality; share only with authorized personnel
    C.Post on social media
    D.Tell friends
    BMaintain confidentiality; share only with authorized personnel

    Explanation: Guards must maintain confidentiality of employer and property information.

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  61. Q61.Can a security guard use their position for personal gain?

    A.Yes, anytime
    B.No, position must be used only for legitimate security purposes
    C.Yes, if supervisor approves
    D.Only after hours
    BNo, position must be used only for legitimate security purposes

    Explanation: Security positions must not be exploited for personal benefit.

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  62. Q62.What should a guard do if their supervisor orders them to do something unethical or illegal?

    A.Obey without question
    B.Respectfully decline and report through proper channels
    C.Do it but hide it
    D.Quit immediately
    BRespectfully decline and report through proper channels

    Explanation: Guards have ethical duty to refuse unethical orders and report through proper procedures.

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  63. Q63.How should a security guard use social media regarding work?

    A.Post everything about work
    B.Avoid posting confidential information, property details, or client information
    C.Share all incidents
    D.Post about colleagues
    BAvoid posting confidential information, property details, or client information

    Explanation: Social media use must respect confidentiality and professional boundaries.

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  64. Q64.What should a guard do if they make an error or mistake at work?

    A.Hide it
    B.Acknowledge it, report to supervisor, and take corrective action
    C.Blame someone else
    D.Continue as if nothing happened
    BAcknowledge it, report to supervisor, and take corrective action

    Explanation: Professional integrity requires honesty about mistakes.

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  65. Q65.Can a security guard show favoritism in performing their duties?

    A.Yes
    B.No, all persons must be treated fairly without favoritism
    C.Only for friends
    D.Only for attractive people
    BNo, all persons must be treated fairly without favoritism

    Explanation: Professional conduct requires fair, unbiased treatment of all persons.

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  66. Q66.What is the guard's responsibility regarding accurate reporting?

    A.Exaggerate incidents
    B.Report facts accurately and honestly
    C.Report only what helps reputation
    D.Minimize all problems
    BReport facts accurately and honestly

    Explanation: Accurate reporting is essential to professional integrity and proper operations.

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  67. Q67.What training covers ethics and professionalism for NY security guards?

    A.No ethics training required
    B.8-hour pre-assignment training covers public relations and professional conduct
    C.Only optional training
    D.Only supervisor training
    B8-hour pre-assignment training covers public relations and professional conduct

    Explanation: NY GBL 89-n requires pre-assignment training covering professionalism.

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  68. Q68.How should a security guard interact with the public?

    A.Aggressively
    B.Professionally, courteously, and respectfully
    C.Suspiciously
    D.Dismissively
    BProfessionally, courteously, and respectfully

    Explanation: Professional public relations are essential to security guard responsibilities.

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  69. Q69.What should a guard do if they are offered special treatment or privileges?

    A.Accept gratefully
    B.Decline politely and maintain professional boundaries
    C.Demand more
    D.Tell others about it
    BDecline politely and maintain professional boundaries

    Explanation: Maintaining professional distance protects integrity and objectivity.

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  70. Q70.How should a security guard handle disputes with colleagues?

    A.Engage in confrontation
    B.Address professionally through proper channels; avoid public disputes
    C.Involve other staff
    D.Ignore completely
    BAddress professionally through proper channels; avoid public disputes

    Explanation: Professional conflict resolution maintains workplace professionalism.

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