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HRCI PHR — Professional in Human Resources Exam

Employee & Labor Relations Practice Questions

10 practice questions with detailed explanations — aligned to the HRCI PHR — Professional in Human Resources Exam.

Master Employee & Labor Relations to boost your score on the HRCI PHR — Professional in Human Resources Exam. Each question below mirrors the style and difficulty of real exam questions, complete with detailed explanations so you understand the why behind every answer. Work through all 10 questions, review any that trip you up, and use the related topics below to round out your preparation.

  1. Q1.A supervisor receives a complaint from Employee A that Employee B made unwanted sexual comments. The FIRST step should be:

    A.Terminate Employee B immediately
    B.Advise Employee A that the behavior will stop and dismiss the complaint
    C.Conduct a prompt, thorough, and impartial investigation
    D.Transfer Employee A to another department
    CConduct a prompt, thorough, and impartial investigation

    Explanation: Employers have a legal obligation to promptly and thoroughly investigate sexual harassment complaints. Failure to investigate can create or expand liability. The investigation should be impartial, documented, and confidential to the extent possible. Remedial action should follow if the complaint is substantiated.

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  2. Q2.Which of the following describes 'progressive discipline'?

    A.Immediate termination for any policy violation
    B.A graduated series of corrective actions — from verbal warning to termination — proportional to the offense
    C.Discipline that increases employee productivity
    D.Giving employees raises as incentives to follow policy
    BA graduated series of corrective actions — from verbal warning to termination — proportional to the offense

    Explanation: Progressive discipline (also called corrective discipline) uses a step-by-step approach: verbal warning → written warning → final warning/suspension → termination. It provides employees notice and an opportunity to improve before termination. Some offenses (theft, violence, gross misconduct) may bypass early steps. Documentation is critical at every stage.

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  3. Q3.Under the NLRA, what is an unfair labor practice (ULP) by an employer?

    A.Requiring employees to participate in annual performance reviews
    B.Interfering with employees' rights to form, join, or assist a union
    C.Setting job requirements that employees must meet for promotion
    D.Implementing a new attendance policy after consulting employees
    BInterfering with employees' rights to form, join, or assist a union

    Explanation: NLRA Section 8(a) prohibits employer unfair labor practices including: interfering with Section 7 rights (concerted activity/union activity), dominating or assisting a labor organization, discriminating against employees for union activity, and refusing to bargain in good faith with a certified union. ULPs are charged with the NLRB.

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  4. Q4.Progressive discipline is a process that:

    A.Immediately terminates employees for any policy violation
    B.Uses escalating corrective actions (verbal warning → written warning → suspension → termination) to address performance or conduct issues
    C.Rewards employees who report policy violations by others
    D.Requires union approval for each disciplinary step
    BUses escalating corrective actions (verbal warning → written warning → suspension → termination) to address performance or conduct issues

    Explanation: Progressive discipline provides employees with notice of the problem and the opportunity to correct behavior before more serious consequences occur. It demonstrates employer consistency and fairness, which is critical in discrimination or wrongful termination claims.

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  5. Q5.The NLRA (National Labor Relations Act) protects employees' rights to:

    A.Receive minimum wage and overtime pay
    B.Organize, form, join, or assist labor unions, and engage in collective bargaining and protected concerted activity
    C.File workers' compensation claims
    D.Access their personnel files on demand
    BOrganize, form, join, or assist labor unions, and engage in collective bargaining and protected concerted activity

    Explanation: The NLRA (Wagner Act, 1935) protects employees' Section 7 rights: the right to organize, bargain collectively, and engage in other concerted activities for mutual aid and protection. These rights apply to both union and non-union employees.

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  6. Q6.A bona fide occupational qualification (BFOQ) allows an employer to:

    A.Pay different wages to employees of different genders
    B.Discriminate based on a protected characteristic when it is reasonably necessary to the normal operation of the business
    C.Require drug testing only for certain racial groups
    D.Post job openings for internal candidates only
    BDiscriminate based on a protected characteristic when it is reasonably necessary to the normal operation of the business

    Explanation: A BFOQ is a narrow legal defense permitting employers to consider otherwise protected characteristics (sex, religion, national origin) where it is essential to the job's core function. For example, requiring female attendants for a women's locker room facility.

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  7. Q7.An employee handbook disclaimer stating 'This handbook is not a contract of employment' is important because:

    A.It prevents employees from requesting HR assistance
    B.It helps preserve the at-will employment relationship and prevents the handbook from creating implied employment contracts
    C.It satisfies OSHA documentation requirements
    D.It allows the employer to change pay rates without notice
    BIt helps preserve the at-will employment relationship and prevents the handbook from creating implied employment contracts

    Explanation: Without a disclaimer, courts in some states have held that employee handbooks create implied contracts of employment. A clear disclaimer preserves at-will status, allowing either party to end the employment relationship at any time for any lawful reason.

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  8. Q8.An employer wants to conduct a reduction in force (RIF). Under the Older Workers Benefit Protection Act (OWBPA), which requirement applies to severance agreements waiving ADEA claims?

    A.21 days to consider and 7 days to revoke for individual terminations
    B.10 days to consider and 5 days to revoke
    C.45 days to consider for group terminations, 7 days to revoke
    D.30 days to consider with no revocation period
    A21 days to consider and 7 days to revoke for individual terminations

    Explanation: OWBPA requires that individuals be given at least 21 days to consider a severance agreement waiving ADEA rights (45 days for group terminations) and 7 days to revoke after signing. The waiver must also be knowing and voluntary.

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  9. Q9.Which of the following best describes a 'mixed motive' discrimination case?

    A.Both legitimate and discriminatory reasons contributed to the adverse action
    B.The employer had only discriminatory intent with no business justification
    C.The employee must prove pretext beyond reasonable doubt
    D.Discrimination was the sole cause of the employment decision
    ABoth legitimate and discriminatory reasons contributed to the adverse action

    Explanation: In a mixed-motive case, the plaintiff shows discrimination was a motivating factor, and the employer may reduce liability by proving it would have made the same decision for legitimate reasons — established in Price Waterhouse v. Hopkins and codified by the Civil Rights Act of 1991.

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  10. Q10.Under the National Labor Relations Act (NLRA), which of the following employer actions is an unfair labor practice?

    A.Threatening to close a facility if employees unionize
    B.Distributing a fact sheet about union dues during non-work time
    C.Allowing a union organizer to use the break room at lunch
    D.Maintaining a neutral policy on union communications
    AThreatening to close a facility if employees unionize

    Explanation: Section 8(a)(1) of the NLRA prohibits employers from interfering with, restraining, or coercing employees in the exercise of Section 7 rights. Threatening plant closure to discourage union activity is a classic unfair labor practice (ULP).

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