PMP Project Management Professional Exam
Stakeholder and Communication Management Practice Questions
60 practice questions with detailed explanations — aligned to the PMP Project Management Professional Exam.
Master Stakeholder and Communication Management to boost your score on the PMP Project Management Professional Exam. Each question below mirrors the style and difficulty of real exam questions, complete with detailed explanations so you understand the why behind every answer. Work through all 60 questions, review any that trip you up, and use the related topics below to round out your preparation.
Q1.A stakeholder with HIGH power and HIGH interest should be managed using which strategy?
A.Monitor (minimal effort)B.Keep informedC.Keep satisfiedD.Manage closely (high engagement)D. Manage closely (high engagement)Explanation: The power/interest grid places stakeholders in four quadrants. High power + high interest = Manage Closely. High power + low interest = Keep Satisfied. Low power + high interest = Keep Informed. Low power + low interest = Monitor.
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Q2.What is the formula for the number of communication channels in a project?
A.n × (n − 1)B.n × (n − 1) ÷ 2C.2n − 1D.n²B. n × (n − 1) ÷ 2Explanation: The number of communication channels = n(n−1)/2, where n is the number of stakeholders. Adding one person to a team of 5 (6 people total) increases channels from 10 to 15. This formula illustrates why communication complexity grows rapidly with team size.
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Q3.A project manager receives conflicting priorities from two different functional managers. What is the BEST first action?
A.Prioritize based on which manager has seniorityB.Ignore one manager's requests and focus on the otherC.Escalate the conflict to the sponsor or project steering committee for resolutionD.Let the team decide which priority to followC. Escalate the conflict to the sponsor or project steering committee for resolutionExplanation: When facing conflicting priorities from multiple stakeholders, the project manager should escalate to a higher authority (sponsor or steering committee) who can make the priority decision. This protects the PM from being caught between competing demands and ensures decisions are made at the appropriate level.
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Q4.What is a RACI matrix used for?
A.Tracking project risks and their action ownersB.Defining roles and responsibilities: who is Responsible, Accountable, Consulted, and Informed for each taskC.Documenting stakeholder communication preferencesD.Estimating task duration using expert judgmentB. Defining roles and responsibilities: who is Responsible, Accountable, Consulted, and Informed for each taskExplanation: A RACI matrix maps tasks to team roles: Responsible (does the work), Accountable (owns the outcome — only one per task), Consulted (provides input), Informed (receives updates). It clarifies expectations and reduces role ambiguity on the project team.
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Q5.What type of communication is best suited for complex information that requires detailed documentation?
A.Verbal (face-to-face or phone)B.Written formal (reports, memos, emails)C.Non-verbal (body language and gestures)D.Interactive (meetings and video calls)B. Written formal (reports, memos, emails)Explanation: Written formal communication (status reports, change requests, memos, project plans) is best for complex information requiring a permanent record, precise wording, or audit trail. Verbal communication is best for immediate feedback and relationship building. Interactive is best for problem-solving sessions.
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